Windows 11 just received a new cumulative update (Moment 3) a couple of days ago, and don’t look now – well, actually look, or you’re going to struggle reading this article – but there are complaints filtering in on a number of issues.
The main points of contention with the KB5028185 patch for Windows 11 22H2 are instances of slow performance – with severe cases reported by some reports – and issues with unstable internet connections.
Let’s tackle the performance bugbears first, and it might be worth noting that the slow SSD issue is still not fixed with this update, as we recently predicted (it’s been a constant barrel of trouble).
Other than that, on the Reddit thread announcing the update we see several complaints of PCs running slower and/or booting up slower.
For example, one Redditor notes: “KB5028185 is garbage. Thanks to this update, my reboot and boot times are both much longer, staying on the welcome screen for 17 seconds where it was about 4 1/2 seconds before. The shutdown time is also longer, but I haven’t calculated that.”
The problem disappeared after uninstalling the update.
Another user notes: “Why later [updating]Have all my games and apps become very slow?”
And another person answers this: “The same happened to me. I can’t believe how scary the performance is. I uninstalled the update and it was back to normal. I hate how Microsoft always enforce such broken updates in Windows 10/11. I’ve never had this problem with Windows 7/8.”
Another complaint reads: “Has anyone else had to deal with your PC crashing a lot after upgrading? Worked perfectly last night, got updates this morning, took 4 hours to download/install updates, another 45 minutes to install properly after 2 reboots, and now, 4 hours after the reboots complete, everything is STILL super slow. “
Ok, let’s move on to the second major problem that has been reported, namely the internet connection going down the proverbial pipes. Both Wi-Fi and Ethernet (wired) connections have been reported.
Again, here are some posts from interested Redditors. One person writes: “Now my pc won’t go on the internet. No wifi or ethernet. And my firewall won’t start. It was fine before this ‘update’”.
Here’s another one: “My ethernet network isn’t working as well since yesterday’s update… Edit: After removing updates KB5028851, KB5028185 via settings menu, my internet connection is working again! It took 10 minutes.
And another: “KB5028185 also dropped my internet connection, no connection via ethernet or wifi/hotspot, both said ‘connected, but no internet connection available.’ The troubleshooters were useless in solving the problem so I decided to uninstall the update and everything works fine.
Elsewhere we see complaints about Wi-Fi network stability in general.
A third annoyance here is that the Windows security icon in the system tray (far right of the system tray) is broken in some cases, meaning nothing happens when you click it (but the virus scans still work fine). Again, there are more confirmations of this glitch.
Analysis: what to do? Well, there are workarounds, but with catches
It appears that KB5028185 is problematic on several fronts, sadly. If you installed the July Cumulative Update and ran into one of these issues, or random crashes, that we’ve also seen reported, then a temporary solution is to uninstall KB5028185.
The downside is that you’ll run out of all the latest security fixes on your Windows 11 PC, which isn’t great. Also, the update will install automatically eventually (you can only defer it for so long with Windows 11 Home edition).
In the meantime, all we can do is hope that Microsoft is investigating the aforementioned bugs and producing some cures for PCs affected by these problems.
The only other suggestion thrown around on Reddit is turning off Core Isolation (Memory Integrity), as some people have said that this is causing the majority of system lag and crashing issues. Turn it off – just search for “Core Isolation”, go to the panel and click the slider to disable Memory Integrity (then reboot) – it may remedy performance issues (or even internet outages), we’re told.
However, there’s a big caveat here, which is that this is a security feature you really should be running to defend against potential exploits.
So, you’re running a risk either way, running without the update or without an important security feature, but if the issues with KB5028185 are bugging you that much, it might be a chance you want to take (at your own risk, as always ).
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